Effective Date: August 1st, 2025. TSM-AI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our products (“Service”), which processes and stores health-related data such as blood test results, wearable device information, and lifestyle inputs.By using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name, date of birth, gender, and contact details (such as email or phone number).
Health Data
Laboratory test results, medical history, biometric measurements.
Data from wearable devices (e.g., heart rate, sleep, activity levels).
Lifestyle information voluntarily provided by you (e.g., nutrition, exercise habits).
Technical Information
Device identifiers, IP address, browser type, and operating system.
Usage data such as app interactions, time of access, and error logs.
Demographic Information (for anonymized research and aggregate insights)
Age, gender, general location, and ethnicity.
2. How We Use Your Information
We use your information to:
Generate personalized health reports and recommendations.
Provide insights into your overall health status.
Improve and develop our products and services.
Communicate with you regarding updates, new features, or support.
Ensure security, fraud prevention, and compliance with applicable laws.
We will never use your health data for marketing purposes without your explicit consent.
3. Aggregate and Anonymized Data
In addition to personal use of your information, TSM-AI may process anonymized and aggregated data for research, statistical, and benchmarking purposes. For this purpose:
Personally identifiable information (such as name, contact details, or direct identifiers) is removed.
Certain demographic information (such as age, gender, general location, and ethnicity) may be retained in a non-identifiable form to allow meaningful comparisons across populations.
These aggregated insights help us and our partners better understand health trends, improve our recommendations, and contribute to broader healthcare research.
This aggregated data cannot reasonably be used to identify you as an individual.
4. Legal Basis for Processing
If you are located in the European Economic Area (EEA) or United Kingdom (UK), we process your data on the following legal bases:
Consent: When you voluntarily share your health data.
Contractual necessity: To deliver the Service you request.
Legal obligations: To comply with healthcare and data protection laws.
Legitimate interests: To improve our platform, maintain security, and conduct anonymized aggregate research.
5. How We Share Information
We may share your data only in limited circumstances:
With your consent: If you request data sharing with your healthcare provider or third-party apps.
With service providers: Trusted vendors who support our operations (e.g., secure cloud storage, analytics), bound by confidentiality agreements.
For legal reasons: When required by law, regulation, or court order.
In case of business transfer: If TSM-AI undergoes a merger, acquisition, or asset sale.
We do not sell your personal or health data to third parties.If you choose to connect your account with third-party health platforms (such as wearable device providers or health apps), we will access and process only the data you authorize. These integrations are optional, require your explicit consent, and the imported data will be protected under the same standards described in this Policy.
6. Data Security
We implement strict technical, administrative, and organizational measures to protect your data, including:
End-to-end encryption in transit and at rest.
Role-based access controls.
Regular audits and penetration testing.
However, no system is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.
7. Data Retention
We retain your personal and health data only for as long as necessary to provide the Service and comply with applicable legal requirements. You may request deletion of your account and associated data at any time.
8. Your Rights
Depending on your location, you may have the following rights:
Access: Request a copy of your data.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your personal data.
Restriction: Limit how we process your data.
Portability: Receive a copy of your data in a machine-readable format.
Withdrawal of consent: Revoke consent at any time, without affecting prior lawful processing.
To exercise these rights, contact us at contact@tsm-ai.com. You may revoke access to third-party health platforms at any time, either through our Service or directly via the third-party provider’s settings. Once disconnected, no new data will be imported, although previously imported data will remain subject to this Privacy Policy unless you request its deletion.
9. Children’s Privacy
Our Service is not intended for individuals under the age of 16 (or the minimum age required by local law). We do not knowingly collect personal information from children.
10. International Data Transfers
Your data may be processed and stored in countries outside your country of residence. Where required, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be notified through the Service or by email. Please review the Policy periodically.
12. Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy, you may contact us at contact@tsm-ai.com.
